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Global Papa Prepaid Calling Cards - FAQThe GlobalPapa calling card is an easy-to-use, feature-rich calling card: it combines outstanding reliability and competitive rates.
This calling card provides tool free or local access from Canada and anywhere in the continental U.S. to many direct-dial countries worldwide. EXISTING CUSTOMERS - manage Your Account on LDPOST web Store
If you have more questions - please visit our main FAQ page to find answers. How long does it take to receive my order?Repeat customers of Long Distance Post will receive their phone cards immediately after making a purchase. Verification is only required
on the first purchase. As an existing customer you can also look your order up as soon as the order is made in History -> Details of the account. I bought my calling card on-line, will you mail me the actual card?No, Long Distance Post calling cards are distributed via e-mail. This enables us to deliver your calling card immediately after making a
purchase from us. The e-mail will include all information on the calling card including PIN, access numbers and technical support contacts. The e-mail
also includes a print out of the card. If you would like to carry the card with you just print the e-mail and cut out the calling card. I lost my PIN for my prepaid phone card. How can I retrieve it?To retrieve lost PINs log into your LDPOST account. Click the 'Purchase
History' link at the top and find the transaction you are seeking. Click the 'details' link for that purchase. Your PIN will be displayed in the newly
opened window, or click the 'Send E-mail' link and all card information for that purchase will be e-mailed to you. You also have the option of printing
the card template. Printing the card template is ideal for customers who wish to carry the physical card around with them. How can I update my name, email address, password, home address, etc. for my LDPOST account?To update your account information log into your LDPost account. Click the
'My Account' link in the top left corner of the page. A new window will open with all account details. Make appropriate changes to your account and click
the 'Modify' button when finished. How do I find the best calling card for me?Depending on your needs will determine what is the best calling card for you. Many calling card companies display incredibly low rates
per minute to destinations as their poster rate, but after using the card once all minutes are expired. What is the minimum and maximum order I can place?There is a minimum purchase order of $10.00. For first time customers the maximum order you can place in the LDPOST web store is $50.00.
After making your first purchase, your account purchase maximum will be increased to $100.00. If you would like to purchase more then $50.00 worth of
calling cards on your first purchase, please call us at (800) 640–2599. If I buy a variety of different calling cards in different denominations, totaling $100.00, will I still receive the 10% discount?Yes, the 10% discount is automatically given to all calling card purchases of $100.00, no matter what denomination or type of card is
purchased. I have lost or forgotten my password, how can I retrieve it?Retrieving a lost or forgotten password is easy. Just log in as a registered customer on GlobalPAPA homepage, enter your
e-mail address in the log in box located in the upper-right side of the screen and click the forgot password link. Your password will be e-mailed to you
immediately. This can be done from any page of GlobalPapa.com. I'd like to recharge my phonecard and would like to know how to do it online?GlobalPapa phone card is non-rechargeable. You can recharge only rechargeable phone cards. If you prefer to memorize only one PIN and use
it over and over again, purchase a calling card from a selection of the rechargeable phone cards
we offer. What is the Loyal Customer Rewards Program?The Loyal Customer Rewards Program rewards our loyal customers. I received the LDPOST News Update but when I went to view it there was nothing there. How can I read the newest updates from LDPOST?If you received the LDPOST News Update, but there was no content there,
it means your mail browser does not open HTML based e-mails. Log into your LDPOST account and click the 'My Account' link at the top left corner of the
screen. A new window will open. Scroll the to the bottom and where it says 'Message format:' click 'Plain Text' followed by the 'Modify' button. If you have more questions - please visit our main FAQ page to find answers. |
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