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Global Papa Prepaid Calling Cards - FAQBy purchasing Global Papa prepaid phone cards online, you can make phone calls at low rates, every time. You can also
enjoy the convenience of shopping for phone cards from your computer at home or at work. No need to stand in line or find a calling card vendor.
Simply point, click, and order calling cards online, complete with your own personal identification number (PIN). GlobalPAPA phonecard
provides local access and toll-free access numbers from anywhere in the continental U.S.
and Canada to many direct-dial countries worldwide. Prepaid Phone Cards - General Information
If you have more questions - please visit main FAQ page to find answers. What are the advantages of using a prepaid calling card?
Prepaid calling cards offer much lower domestic and international long distance rates compared to regular residential long distance services. Even long distance services provided by major phone companies like AT&T, MCI, Sprint, etc. If you look carefully at your current long distance bill, you'll notice that the fees and taxes may account for about 10% of your total long distance bill. Using a prepaid calling card could save you up to 70% of your long distance phone bill; especially if you are frequently making international calls.
How do I use my prepaid phone card?Using your Global Papa prepaid calling card is fast and easy:
If you would like to make another call without hanging up, press the pound key twice (##) or the star (*) key and repeat the instructions What is a PIN?A PIN is your Personal Identification Number. It is the unique number that is given to you when you purchase your card. It is our way of
identifying your account and placing appropriate billing. If you purchased your Global Papa phone card online, your PIN will be e-mailed to you with the
access numbers. If you purchased your card in the store, scratch off the silver strip on the back and you will see your PIN. How do I find the best card for me?Depending on your needs will determine what is the best calling card for you. Many calling card companies display incredibly low rates
per minute to destinations as their poster rate, but after using the card once all minutes are expired. How do I make calls from outside the United States?The Global Papa phone card provides a variety of international access numbers. Use the access
number finder to find an access number in the country you are traveling to. In many cases, the Global Papa phone card provides both local and toll
free access numbers in a variety of countries. Using a local access number as opposed to the toll free number will provide a lower rater per minute for
your calls. What kind of extra and hidden charges are on calling cards and does the Global Papa international phone card have any of these charges?The Global Papa international calling card has no hidden charges or fees what so ever. It is a completely "clean" card. Meaning
it has no fees associated with it. The only charges you will incur are the standard rate per minute to your calling destination and taxes.
I am unsure of the country and city code for the phone number I am calling. How can I look this up?Long Distance Post with GlobalPAPA provide our web site visitors with the ability to look up country and city codes. Please visit our
search country/city telephone codes page to look up city and country code information for
your calling destination. I bought my card online, will you mail me the actual phone card?No, Long Distance Post calling cards are distributed via e-mail. This enables us to deliver your calling card immediately after making a
purchase from us. The e-mail will include all information on the GlobalPapa calling card including PIN, access numbers and technical support contacts.
The e-mail also includes a print out of the card. If you would like to carry the card with you, just print the e-mail and cut out the card. How long does it take to receive my order?It is Long Distance Post policy to verify orders from all first time customers. This is our way of protecting against fraud. A customer
service representative will call you within 24 business hours of making your purchase. After confirming your order cards will be sent immediately via
e–mail. If you would like to expedite this process, please call us after placing your order to confirm (800) 640–2599. Why do you verify all first time orders?As a way of protecting our customers against fraud it is Long Distance Post policy to verify all first time orders. Sometimes orders are
purchased on a stolen credit card and when we call customers to verify their info, they were unaware their card had even been stolen. Is my credit card number safe?We use the Secure Sockets Layer (SSL) and Private Communication Technology security standards. SSL encodes your personal information,
(such as your password, address, phone number, and credit card number) making it available only to you and the financial service providers used to process
your credit card. Using extensive security measures makes doing business over the Internet as secure as making a purchase by telephone or in store. How often do the rates change?Prepaid calling cards are non-refundable and their rates are subject to change in either direction without notice. We have no control over
rates, and when the underlying carrier changes rates, we have to adjust the rates too. Like gasoline prices, we must change the rates to stay competitive
and in business. We do not inform customers about rate changes - please check GlobalPapa phone cards rates before making
a purchase. Is there volume discounts in the web store?There is a 10% discount given automatically on all orders of $100.00. If you place an order for $100.00 regardless of the card types and
denominations, your credit card will only be charged $90.00. What is the Loyal Customer Reward Program?The Loyal Customer Rewards Program rewards our loyal customers. If you have more questions - please visit our main FAQ page to find answers. |
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