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Global Papa Prepaid Phone Cards Services - FAQThe Global Papa calling card is an easy-to-use prepaid phone card: it combines outstanding reliability and very competitive rates. This phonecard provides toll-free and local access from anywhere in the continental U.S. and Canada to many direct-dial countries worldwide. When you make a call, the total cost of the call is accumulated and the remaining value on the phonecard is reduced by the cost of the call. FIRST TIME BUYERS - Prepaid Phone Card Services
If you have more questions - please visit our main FAQ page to find answers. What is the minimum and maximum order I can place?There is a minimum purchase order of $10.00. For first time customers the maximum order you can place in the LDPOST web store is $50.00.
After making your first purchase, your account purchase maximum will be increased to $100.00. If you would like to purchase more then $50.00 worth of
calling cards on your first purchase, please call us at (800) 640–2599. I bought my card online, will you mail me the actual calling card?No, Long Distance Post calling cards are distributed via e-mail. This enables us to deliver your calling card immediately after making a
purchase from us. The e-mail will include all information on the calling card including PIN, access numbers and technical support contacts. The e-mail
also includes a print out of the card. If you would like to carry the card with you just print the e-mail and cut out the card. How long does it take to receive my phonecard order?It is Long Distance Post policy to verify orders from all first-time customers. This is our way of protecting against fraud. A customer
service representative will call you within 24 business hours of making your purchase. After confirming your order, cards will be sent immediately via
e–mail. If you would like to expedite this process, please call us after placing your order to confirm (800) 640–2599. What is a cookie, and what should I do when I am asked about cookie warnings?A cookie is a tiny packet of information passed between your browser and a Web site such as www.globalpapa.com. Our web store uses cookies to verify your identity and the fact that you're properly signed in. Accepting the cookie is like writing your name on the name tag; it identifies the message as yours so that you can continue using the site without having to sign in again. Cookies are required to be enabled in your browser to use our web store. If you can't move beyond next "Select Card" screen this would indicate that your browser does not allow cookies. Internet Explorer users need to change the privacy settings to enable cookies. Netscape users need to change Advanced preferences to accept cookies. Directions for some popular browsers follow:
This site uses a feature of your browser called a cookie to assign a 'User I.D.' Cookies, by themselves, cannot be used to find out the
identity of any user. Your LDPOST User ID automatically identifies your computer - but not you - to our servers when you visit our web store. If you are
just browsing our site, we will never know who you are and you will not be assigned a cookie. What browser version does your web store support?The Long Distance Post web store supports all major web browsers including, Internet Explorer, Netscape, Mozilla FireFox, Safari and
others. If you are unsure, just try it. Is my credit card number safe?LDPOST.com uses the Secure Sockets Layer (SSL) and Private Communication Technology security standards. SSL encodes your personal information,
(such as your password, address, phone number, and credit card number) making it available only to you and the financial service providers used to process
your credit card. Using extensive security measures makes doing business over the Internet as secure as making a purchase by telephone or in store. Can I use my credit card with an international billing address?If you have an international billing address, please call us at (800) 640–2599 to see if we can process your order. I made a calling card purchase from the LDPOST web store and I see several transactions on my card. What are they?After you place an order with Long Distance Post, your credit-card company makes an authorization on your account. This checks to see if
you have available credit in your account to cover your order. The credit-card company then checks to verify that the address and account number match
those in its records. If there is a match, your purchase is approved and the authorized amount is immediately billed. Are there volume discounts in the web store?There is a 10% discount given automatically on all orders of $100.00. If you place an order for $100.00 regardless of the card types and
denominations, your credit card will only be charged $90.00. What is the Loyal Customer Rewards Program?The Loyal Customer Rewards Program rewards our loyal customers. What is Long Distance Post privacy policy statement?We are committed to your privacy in every transaction. Please read GlobalPapa Phone Card Privacy
Policy for more information. If you have more questions - please visit our main FAQ page to find answers. |
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Call us at 617-489-5952 |
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